THIS MORNING LINDEN LAB UN-GAGGED THEIR JIRA SYSTEM ! SL's JIRA "Bug Tracker" has been restored back to being a resident searchable and participating JIRA as it was prior to Rodvik Linden restricting its access/participation. Here is the formal blog announcement from Linden Lab
For many of you SL Residents this likely means nothing to you as you might not even know what the JIRA is - yet it has been and is a critical system to help identify and resolve problems on the Secondlife / marketplace system. What is JIRA? It is the central problems / bug / new features reporting and tracking system heavily used by LL. The Firestorm team uses an identical JIRA system and to be honest they are even more responsive to the issues than the LL team.
Prior to the Rodvik era of "COMMUNICATION BLACKOUT" the SL JIRA could be openly used by all SL residents not only to create a new problem. More importantly residents could search the entire database for similar problems and add their comments, experience, knowledge to the problem (as well as vote and watch problems). This feedback into the JIRA issues was invaluable to quickly identify a new, growing, significant problem in SL as well as provide information to help LL Engineers isolate and resolve the problem. Although often some more high profile and heavy impact bugs attracted some less useful and more emotionally venting comments, the overall impact of this feedback being possible was a HUGE NET POSITVE.
Then Rodvik decided to "GAGGED" the JIRA and stop this open participation which frustrated and angered residents and LL staff that found this invaluable in solving and prioritizing bugs.
With the arrival of Ebbe Linden - LL's new CEO - this JIRA GAGGING was one of the top issues that residents and staff wanted Ebbe to address. In his first month - HE HAS DELIVERED !! This is a positive indication of Ebbe's commitment to make positive changes.
Thanks Ebbe Linden !
PS: I personally hope now that LL might look at the NEW FEATURE issue I created back in 2012 and had huge positive traction by the SL Residents and even had internal LL tech review - will get updated and some attention. Sadly it is still sitting as unassigned and inactive.
VURTUAL LANDMARKS IN SECONDLIFE